I’m whining now.
But there is both a physical and emotional cost to the process of these letters. The physical act of writing the letter, working to outline clearly the issue as experienced takes time and energy. Then there is the emotional whammy when the letter is answered with a, choose one:
– I’m sorry you feel that way.
-You need to understand that …
– It’s an old building and therefore …
– We will consider your concerns at some point in the future.
– We welcome your feedback thank you for contacting us.
All of which means that the letter landed into the hollow spot in a business or corporations heart where compassion and fairness and justice have been removed in favour of greed and discrimination and indifference.
So no blog today.
I’ve got to write a letter, this one is one in which I’ve already been told that a public building cannot provide accessibility because they are very busy … that’s what they said … so I’m not going to be writing the government ministers that oversee transportation and disability, along with a copy to the Prime Minister.
So, apologies, see you tomorrow.