I keep getting told that it’s “not prejudice.”

I keep getting that patient voice explaining to me that prejudice as a motivating factor is just in my mind.

I keep having explained to me that, essentially, there is no such thing as prejudice against people with disabilities.

After shopping for groceries in my local store, I once again found that the only two aisles that are wheelchair accessible have signs up stating that they take customers with less than 12 items. I have had this discussion with the store managers and supervisors several times. They all claim to understand.

This is crucial.

They all claim to understand.

They all claim to see my point.

This is equally crucial …

… they all claim that they will do something about it.

So, after being away for a couple of weeks we went grocery shopping yesterday. It was nice to do something so entirely normal and homey. But when we went to pay for the groceries, we encountered the same problem. We had a bunch of groceries, WAY more than 12 items and the two accessible cashiers were designated for those with very few items. We went to one of them anyway and were immediately shooed away by the cashier.

I started making some noise asking where the hell I was supposed to pay. One of the senior staff came over quickly to take down the 12 item sign so we could go through. And there’s where the clash occurred. We’ve spoken before, she and I, several times. I was fed up and tired. I challenged her and the store about blatant prejudice against disabled people as welcome customers.

“I’m sorry you feel that way,” she said before beginning to explain that this was my perception but not fact. She was snippy and curt.

Not fact.

No accessible lane for wheelchair users to pay for purchases.

No sense of respect for my frustration.

AND

They knew.

I’ve talked to them before.

And they claim to understand.

So if they understand they are purposely ignoring the situation and have committed to a path of doing nothing and making no change.

EVEN THOUGH, BY THEIR OWN WORDS THEY UNDERSTAND.

Well that’s it for me.

Joe readily agrees.

We are shopping somewhere else.

I had thought that I could bring about change.

I can’t.

Because the understand but don’t.

And that’s sheer bigotry and prejudice.

Print Friendly, PDF & Email